Where Vets Guide Clients to Better Care

Thousands of veterinary practices use PetDesk to assist their staff, expand their business, and guide clients to better care. With PetDesk’s 5-star rated mobile app, automated reminders, texting platform, and other engagement tools, clinics retain their best clients that put care first and find more “CareFirst” clients just like them. All for a less stressful, more successful clinic.

Veterinary Client Communication Features

Leverage PetDesk’s powerful veterinary client engagement features that support your front office staff so they can provide the best care and consideration for your clients and pets. Here are just some of the ways that can help transform the way your practice operates:

Reminders & Confirmations

Apps, emails, push notifications, and text messages let you deliver critical veterinary information that boosts client compliance.

5-Star Pet Health Mobile App

Our #1 veterinary communication app keeps your clients connected 24/7 with immediate access to their pet’s information.

Online Appointment Requests

59% of clients prefer online scheduling. Offer online scheduling and reduce the time your staff spends on the phone setting, canceling, and rescheduling appointments.

PetDesk Texting

Instead of leaving voicemail after voicemail, utilize PetDesk Texting to share quick and simple pet information like post-exam follow-ups and medication pick-ups.

PetDesk Loyalty

Create a loyalty program that will incentivize clients to stay loyal and visit your clinic more often while keeping pets happier and healthier with helpful services.

  • We LOVE that our clients can request appointments and med refills online, or on their phones. The clients love that they can confirm their appointments through text and email. It makes our jobs so much easier, and with just a glance with their back office information we can see how we are doing compared to other clinics!

    Rebecca M., Office Manager

  • Very easy to use for a busy business owner and client. The customization for clients is great! Having an app readily available to reach clients through their smartphone is AMAZING! I love that it links to my existing POS software to download appointments. Having the flexibility to change appointment times/hours instantly is very useful as well!

    Leel M., Clinic Owner

  • The dashboard is super easy to use and the alerts for missing or incorrect information is foolproof. The mobile app has made client communication so much easier. The customer service representatives are always super friendly and very knowledgeable.

    Butterfield Animal Hospital

  • We are a very busy clinic and this has freed up a lot of time for all of our employees. No show appointments have been reduced, which is always good. Easy to schedule appointments without being on the phone. It’s been great as far as communicating with our clients via text or email. Not having to send reminders has been pretty awesome too.

    Northridge Animal Clinic
Support Every Step of the Way

From implementation to training and beyond, PetDesk provides your staff with unmatched, quality support for your practice so that you can continue to give clients and their pets an exceptional experience.

PIMS Integration

Supercharge your practice management system by syncing with PetDesk so that you can cut down on busy work and accomplish more care for pets. PetDesk currently works with top PIMS like VImark, Cornerstone, ImproMed, and 15 others.

Watch on-demand veterinary CE courses from respected industry experts at a time and place that works for you and your schedule.

View CE Courses

Improve client communication, boost engagement, and lower call volume in your veterinary practice.

Get in touch with PetDesk to learn about your exclusive Penn Vet perks and discounts!

Simply fill out the form and a PetDesk representative will reach out to you soon.

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