Penn Vet Resources

From marketing materials to services to informational sources to help your practice succeed... You will find everything right here.

Still have questions? Please contact us.

Contact Penn Vet
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Customer Service & Support Account Support & FAQs

Frequently Asked Questions

Find answers to commonly asked questions.

Submit a Return

Need to return an item?  Submit it online and get a return label right away.

Equipment Inquiry

Have a question about an equipment purchase? Submit it to our Equipment Specialists now.

Website Tutorial Videos

Quickly learn about the unique features of our website.

Request a Lunch & Learn Training

Tell us what you'd like to learn about and we'll contact you to schedule. (availability depends upon location)

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Customer Service & Support Helpful Tools

View SDS Library (Log in to access)

Access the most comprehensive database of veterinary Safety Data Sheets.

Sign Up for SDS Autobinder Service

Be prepared, with SDSL, the most comprehensive database of veterinary Safety Data Sheets (SDS) for your hazardous products.

Compendium of Veterinary Products (Log in to access)

Find label information for veterinary products.

Companion Animal Formulary (Log in to access)

Research dosing information for medications and conditions.


Order Custom Rabies Tags (Login required to order)

Submit an order for custom-engraved rabies tags.

Suture Converter

Easily find an equivalent for a suture you are using. (Have the suture handy)

View our Parasite Prevalence Maps

Check out quick links to view CAPC parasite prevalence maps for your state and county.

DEA Diversion Control Division

Renew your DEA license


New & Expanding Practices

Find out more about how we can help you with your new or expanding practice.

View our Quantity Price Breaks Page

When you purchase certain items in specific "pack" quantities, you'll get a lower unit cost per item!


Check here for information on equine products and promotions.

Schedule & Save

With Schedule & Save, you can schedule deliveries and never run out of your favorite or most needed items.

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Practice Solutions Our Solution Partners


PetDesk’s client engagement solution simplifies engagement for clients and staff.

Radiation Detection Co.

Find more information, sign up, or update your subscription on dosimeters.

One Place Capital

With One Place Capital choose the equipment you need and the financing you want!

Compliance Training Partners

OSHA Online Training & Products offered here at Penn Vet.

Premium Compounding

Our veterinary compounding pharmacy partner serving doctors and clinics nationally.

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Practice Solutions Marketing Resources & Solutions

Marketing Resources Library (Log in to access)

Free downloadable marketing tools for your practice.

Penn Connection

View our quarterly magazine. Educational articles, product information, contests, and more.

Events & Continuing Education

Find out about our calendar of events and continuing education


Check out our blog for regularly published educational articles.

Manufacturer Partners

Links to our manufacturer partner websites.

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Customer Service & Support Commonly Requested Forms

Below you will find commonly used forms.  Please note that all forms are supplied in two versions; One is electronically fillable and one can be printed, filled out, and returned to us by e-mail, fax, or regular mail.


Account Application (All states except Florida and Ohio) Fill out online Print PDF
Account Application — FLORIDA Fill out online Print PDF
Account Application — OHIO Fill out online Print PDF
DEA Compliance Form  Required to purchase controlled substances (included in account application) Fill out online Print PDF
Ohio TDDD Form  Included in Ohio account application, provided separately here for updates Fill out online  Print PDF
Florida HCCE Form  Included in Florida account application, provide separately here for updates Fill out online Print PDF
Account Information Update  Submit this form to update or add address information, phone or fax number, or other information (Our credit department will review and contact you before processing) Fill out online  
Request Online Access  Request a username and password for access to online ordering, payment, and account maintenance access Fill out online  
Authorization for Automatic Payments from Bank AccountSubmit to authorize automatic payments from a bank account. Discount may apply for qualified customers. EFT Fillable Print PDF
Authorization for Monthly Recurring Credit Card PaymentsSubmit to authorize automatic payments using a saved credit card. Option B Fillable Print PDF
Authorization for Point-of-Sale Credit Card PaymentSubmit to authorize automatic payment at time of sale using a saved credit card. Option C Fillable Print PDF
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